Return Eligibility
We offer a 60-day free return policy starting from the date of delivery. Items must be unused, in original packaging, with all accessories, manuals, and components included to qualify for return.
Non-Returnable Items
Customized products, opened digital content, and items damaged by improper use are not eligible for return.
Free Return Process
Customers may initiate a return by contacting support. We provide a prepaid return label, and no return shipping fees will be charged.
Refund Processing
Once the returned item is received and inspected, refunds will be processed within 5–10 business days. Refunds will be issued to the original payment method used at checkout.
Refund Confirmation
Customers will receive an email notification once the refund is completed. Processing times may vary slightly depending on the payment provider.
Partial Refunds
Partial refunds may be issued for items with missing accessories or minor damage, evaluated on a case-by-case basis.
Policy Modifications
we reserves the right to update this Refund Policy without prior notice. Revised terms will be posted and apply to all subsequent orders.